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Pleasing everyone and running a business

What happens when you try to please everybody

So you think you want to please everybody? Here’s what happens... When you’re afraid to turn down an opportunity... A friend’s post on Facebook this week: 'Ahrrrghhhh why did i take this project on? Why, why WHYYYYYY Grrrrrrrrrrrrrrrrrrr note to self, must re-read the chapter in Grace Marshall's book about 'saying no, nicely' instead of just saying…
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