A simple solution to get more clarity on a problem

Today I was working with a coaching client who is at a crossroads and unsure what direction to take. We all have those moments in our lives where that question arises ‘ what do you want?’ It often seems far easier to know what we don’t want. Or if it is what we want, somehow we are holding back. Perhaps you’ve started your business after being made redundant, or you’ve been in business for a while and now you’re wondering about your next step.

As Lewis Carroll wrote, ‘if you don’t know where you’re going, you’ll never get there’.

The voyage of self-discovery

As we grow up we don’t really get a lot of help on those fundamentals, so we end up where we end up…. until that doesn’t work anymore and it becomes so uncomfortable that we want to make a change.

What happens when we’re not sure about who we are, is that we live for other people’s expectations; our families, our boss, our clients.  While this can work for a time,  inevitably we end up frustrated because our real needs are not being met.

Beware the shoulds

You know you are in trouble when you find yourself ‘shoulding’ yourself.  “I should have a career” “I should be a better mother” “I should have more clients” “My house should be cleaner” “I should be a success by now” …

Telling yourself you should can actually get in the way; you put yourself under pressure and because it’s not what you really want you just end up feeling bad.

We all have those times when we are unsure or confused but actually part of getting clarity is acknowledging that you don’t know. All too often we are in rush to get the answer when we don’t even know what the question is.

So what steps can we take to help to get that clarity?

Forget the should and focus on something you want. Simple right?

A simple clarity building exercise

Write on a piece of paper an issue you are struggling with three different ways:

I should invest in social media

I want to invest in social media I choose to invest in social media.

I choose to invest in social media

I don’t want to invest in social media

Say each statement out-loud. For each step notice your reaction, how you feel.

It’s a really simple and quick process but it will help you clarify if it’s your issue or someone else’s, where your motivation is and whether it’s actually something you want at all.

Remember you may not get the whole answer immediately, especially if you are looking at a big question but what you get is information about what you feel and think and new information gives you the next step.

Sometimes it helps to think about the opposite of the problem you have to start to get a clearer outcome.

Then the more specific we can be about that outcome, what we will see, hear and feel helps to connect with both how we evaluate our experience and reinforces our desire to achieve it.

And remember you have experienced success in your life both in business and in general, so think about something similar where you did achieve your outcome and all the skills and qualities that enabled you to do that. You may find a whole new perspective where you feel more confident and are able to see what is possible.

After all, the clearer you are about what you want, the more likely you are to achieve it, the alternative is a bit like a car without a driver – where is it going and where will it end up?


Philomena Hayward is an experienced and highly skilled business leadership coach. Following a successful corporate career, Philomena established Hayward Development Partnership in 1997 providing coaching programmes to clients across a number of sectors including banking, telecoms, publishing, consultancy and organisations in social housing. These range from FTSE100 listed corporates through to SME's. She also has a proven track record of supporting women in growing and succeeding in business as owners and senior leaders. Working with business owners, senior individuals and teams, her philosophy is that development activities need to serve the dual needs of business and individual in order to be successful and result in sustained change. This is achieved by working in a creative and flexible way that involves building strong trusting relationships with clients and understanding and addressing their real needs through tailored programmes. Her core value is making a difference. Throughout her career Philomena has demonstrated a commitment to learning which has informed her thinking, skills and delivery. She is trained and accredited in a number of disciplines and tools which offers a flexibility in approach to meet specific client needs. She is an engaging speaker and has written for a number of publications.

Be the change that you want to see. Step into your leadership.


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